Careers

Join Our Team and make care that actually feels like care

We’re building a team of caring, reliable people who believe trust comes first. If you’re warm, patient, and ready to support people at their pace, we’d love to hear from you.

Support worker smiling with client

Why work with us

Care that starts with trust, including how we support you

We invest in people and practice. You’ll be trained, supervised, and backed by a team that cares about your growth.

Trauma-informed practice

Work in a model designed for emotional safety, consistency, and person-led pacing.

Real training & supervision

Role-specific induction, live training matrix, regular supervision and spot checks.

Flexible support models

Remote check-ins, blended support, and in-person visits matched to people’s needs.

Joined-up care

Coordinate with families and professionals so people don’t fall through the cracks.

Progression paths

Grow into coordinator, peer host, or specialist roles as the service expands.

Inclusive culture

We welcome lived experience and celebrate diversity. Be yourself here.

Roles we hire

Find the role that fits your strengths

Care & Support Workers

Remote check-ins and visiting care. Build routine, confidence, and connection.

Peer Support Hosts

Facilitate small, interest-based online groups with warmth and structure.

Volunteers & Ambassadors

Support peers, co-host groups, and help people feel welcome while you build experience.

Care Coordinator (future)

Rota planning, liaison with families and professionals, quality checks.

Senior/Field Supervisor (future)

Mentor staff, complete spot checks, model great practice on visits.

What we look for

Requirements that keep people safe and services reliable

You’ll be a kind, dependable communicator. We’ll support you with the rest.

Right to work & checks

Enhanced DBS, ID and reference checks. We follow safer recruitment as standard.

Training & competence

Induction then ongoing training across core topics like MCA/DoLS, first aid, medication, moving & positioning, safeguarding, PBS, record keeping.

Professionalism

Boundaries, confidentiality, accurate notes, and a calm, person-led approach on every contact.

Flexibility

Some evening/weekend availability helps us support people when it matters most.

Grow with us

Training, supervision, and support

You’ll get regular supervision, spot checks, and a live training matrix so your learning is always up to date.

Structured induction

Start with a practical induction so you feel confident and supported from day one.

Ongoing CPD

Top-ups across core skills plus chances to specialise as we grow.

Open feedback

We welcome compliments and complaints to learn and improve together.

Tech-first support

We train people to use tech with confidence

Our model often starts remote. We help the people we support get set up on the basics so they can connect safely and easily.

Device & app setup

Help people install and set up WhatsApp or Teams, adjust settings, and test audio/video.

Messaging & video calls

Show how to join a call, mute/unmute, send messages, and share simple updates.

Accessibility & safety

Support with captions, font size, privacy, and simple online safety habits.

Gentle progression

Build confidence remotely first, then move into blended or in-person support when ready.

How to apply

Ready to make a real difference?

Send your CV and a short note about why you’d like to work with us.

Email

help@teamcaresupport.com

Phone

0115 845 0220

Office

Foxhall Business Centre, Foxhall Lodge, Forest Fields, Nottingham, NG7 6LH

FAQ

Questions candidates often ask

Do I need care experience?

It helps, but it’s not always essential. If you’re naturally kind, reliable, and open to learning, we’ll support your development.

Is training provided?

Yes. You get induction plus ongoing modules like safeguarding, MCA/DoLS, first aid, medication, moving & positioning, PBS, and record keeping.

Do I need a car?

Some visiting roles benefit from a car and business insurance. Remote-first roles focus on phone or video check-ins.

What checks are required?

Enhanced DBS, references, and right-to-work checks as part of safer recruitment.

Can I volunteer first?

Yes. You can start as a volunteer or peer ambassador to build confidence and experience, with training and supervision.

Will you train me to use the tech?

Yes. We provide practical onboarding so you can confidently support people via WhatsApp or Teams before any in-person visits.

Let’s Talk About What Support Looks Like for You

Human Support. Flexible Delivery. Real Outcomes.

Whether you're a commissioner, family member, or someone needing support we're here to have a real conversation. Reach out and we’ll guide you through next steps with no pressure and full transparency.

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